Seating Matters chairs have a 3 week turnaround time from receipt of payment.
If you require your chair sooner we have a Fast Track option which depending on which part of the world you are in can mean your chair would be dispatched within 24 hours or within a maximum of 3 days.
Normal ordering process:
1. Book a Seating Assessment
The people using our chairs are of utmost importance to us. This is why we provide a free seating assessment carried out by a trained Seating Specialist before a chair is ordered. If your patient or family member requires an assessment please contact us today. The seating assessment is free of charge and will be carried out by your local Seating Specialist at a time and place that suits you. This usually will take around 60 minutes.
The Seating Specialist will advise on the most suitable chair and accessories to achieve the ultimate comfort, posture and pressure management for the patient along with the associated cost.
3. Place your Order
Please contact your Seating Specialist to confirm the order and we will do the rest. The contact details for your local provider will be on the quote provided, alternatively click here to contact your local Seating Matters office. Ensure you have your quote reference number to hand.
Speak to your local Seating Specialist to enquire about funding available in your area.
4. Delivery and Setup
Your chair will be dispatched 3 weeks from receipt of confirmed order and delivered to the best address for you. As each chair is bespoke and handcrafted for you, production commences only when the order is confirmed.
Fast Track Delivery
At Seating Matters we put the needs of our clients first and we understand there is often an urgent requirement to provide a chair for a patient in need so to accommodate this we offer Fast Track delivery to expedite discharge from hospital or for pallitive care patients. For an added fee your chair can be dispatched within 24 hours or within a maximum of 3 days, depending on which part of the world you live in.
To book a seating assessment or chair demonstration with the Seating Specialist in your area please click here.